From Application to Post-Funding, Service is Key

We believe great service doesn’t end when your loan closes. From application to post-funding, we guide you through every step of the process. Unlike many lenders, we don’t disappear after closing—we stay by your side.

Need help with fund control, setting up auto-pay, or filing a homestead exemption? Our team is here to make it simple. Every client is treated like family, with ongoing support long after the paperwork is signed.

• 1️⃣ Introduction

  We start the call off with gathering some basic info and learning about what makes you tick, how much you would like to learn, and what you already know.

• 2️⃣ Application & Goal Setting

  Next, we gather your information through a quick phone call or our secure online application. Together, we’ll set realistic goals, review your budget, and confirm how much cash you’ll need to close.

• 3️⃣ Pre-Approval & Action Plan

  Based on your unique situation, we create a customized action plan. This includes which loan programs you qualify for, the best fit for your short- and long-term goals, and the next steps toward pre-approval.

• 4️⃣ The Search Begins

  With pre-approval in hand, you and your realtor (or one of our trusted partners) can start identifying the right property or investment opportunity with confidence.

• 5️⃣ Underwriting Submission

  Once you’re under contract—or ready to refinance—we update any required documents, order the appraisal, and submit your file to underwriting. You’ll also review and sign your disclosures at this stage.

• 6️⃣ Review & Appraisal

  We collect your appraisal deposit (credited toward closing) and schedule the appraisal, title search, insurance, and third-party verifications while underwriting conducts its review.

• 7️⃣ Condition Resolution

  If underwriting issues conditional approval, we’ll guide you through providing any additional items needed. Our team helps ensure all requirements are met quickly so your loan moves to “clear to close.”

• 8️⃣ Closing & Funding

  Once cleared, we coordinate with the notary and title company for a smooth closing—whether in-office or mobile. You receive your keys or loan proceeds, plus a post-closing support contact so you’re never left with unanswered questions.

Approval Timeline Expectations

Pre-Approval: Possible same-day/one business day with complete application, credit report, and documentation.

Full Approval: Typically 7-30 days, depending on choice of loan program, third-party providers, and timely document submissions.